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SPICERS working with our European Partners:
- Consel Italy
- CCI TERTIA 3000 France
- WA Consultants UK
- SPICERS IRELAND Ireland

are developing a computerised Portfolio Management System incorporating Customer Service Standards (currently based on the UK Standards). The funding has been granted by Europe to develope the Computerised Portfolio Management System as a method to improve access to a qualification and to test the methodology in respect of other standards.

If you are interested in our progress please contact Amanda Scarborough on scarborougha@spicers.ltd.uk or the local partner in your own country.





Spicers Ltd. is owned by David S. Smith (Holdings) PLC and consists of a group of companies involved principally in the manufacture and wholesale of office products. The biggest division, Spicers Wholesaling, is the largest office products wholesaler in Europe, providing a wide ranging package of products and services to trade dealers throughout the UK, Republic of Ireland, France and from 1998 Germany. The company has the benefits of scale, in that investment has been made in warehouse and distribution facilities and the necessary systems to run such a large logistical operation. Spicers believes that it can provide the dealer with the right support and logistics, so that they may concentrate on their areas of expertise and provide excellent customer service.


Using combined strengths, dealers and Spicers can work together to provide an unrivaled service. A specialised office interiors design, planning and installation service is offered by Space Age. Spicers Wholesaling has twelve Regional Distribution Centers throughout the UK and Ireland providing trade customers in their surrounding areas with a next day delivery service of 12,000 stock lines. An additional 140,000 products may be sourced for customers requiring non-stock items. Products can also be delivered on a dealer's behalf direct to consumers via the purpose built Dealer Distribution Centre. Spicers is a member of the BOSS Federation, EMMSA and has ISO9002 and Investor in People accreditation.

OUR FRENCH PARTNER

Tertia/Tech 3000 , France, a vocational training institute created in 1968, is a product of the Chamber of Commerce of Valenciennes. The work of Tertia/Tech 3000 ranges from a variety of courses for company employees, fee-paying students, apprentices and the unemployed in Commerce, Marketing, Business Administration, Management, Secretarial training, Languages, Tourism, Communication, Computing, Computer Graphics, Industrial Design and Production Management. The Chamber of Commerce also runs consultancy services for industry in the areas of computing, commerce and company training.